Your Care Guide
Protect Your Investment
By taking care of your bed in your waking hours, you can be confident that your bed will continue to take care of you while you sleep.
We strongly recommend the use of a good quality cotton or wool-faced mattress protector under your bed linen to protect your mattress from spills and stains and to promote hygiene - avoid plastic based non-breathable types or any other form of plastic sheeting as this will tend to trap condensation and risk potential mould growth. Failure to use a mattress protector could invalidate the guarantee.
Expect Body Impressions
Most people tend to sleep in the same position on their mattress every night. Body impressions are therefore a normal occurrence and a positive indication that the generous amount of upholstery fillings are conforming to your body's unique shape, weight and sleeping pattern. Rotating and turning the mattress as described below will minimise body impressions.
Rotating and Turning Your Mattress
A Hypnos mattress can be heavy, so seek assistance when turning and rotating your mattress. The majority of Hypnos mattresses are upholstered with fillings on both sides hence require a Seasonal Turn. Turning the mattress over and rotating end-to-end periodically will allow even settlement on both sides of the mattress. It is recommended to turn and rotate your mattress once a week during the first 3 months and thereafter with the Seasons. Warning - do not use the handles to lift or carry the mattress. The sewn on handles are intended to help rotate and position the mattress while lying flat on the divan base. Handles sewn to a mattress are not designed to support the full weight of the mattress and you would risk damaging the border upholstery. This would invalidate the guarantee.
In the case of 'No Turn' mattresses it is sufficient to simply rotate the mattress seasonally to ensure equal wear and tear.
In the case of 'warmer and cooler sided mattresses', after the first three months simply choose which of the warmer or cooler sides best fits with the current season then rotate monthly and turn twice a year.
In the case of zip and link mattresses, please unfasten the mattresses before turning or rotating.
Airing Your Mattress
Give your mattress a good airing on a daily or weekly basis - simply leave the bed linen turned back for a few hours each time and allow air to circulate around and through the mattress.
Clean your bed every other month with a soft brush to keep it clear of dust and fluff - avoid the use of a vacuum cleaner as this may unduly disturb the upholstery fillings.
Treat stains and spills immediately using dry towels or paper towels. Do not use detergents or chemical cleaners as this may bleach or disintegrate the fabric.
Handling Your Mattress
Never attempt to fold or roll your mattress, even for a short period of time. Your mattress is designed and constructed for use only in a flat position. The exceptions are sofa bed mattresses and adjustable bed mattresses - please always store your mattress in a flat position.
In order to maximise consistent shape and support around the perimeter of your mattress please avoid regularly sitting on the edge in the same position for long periods.
Please do not stand on your bed or allow children to treat it as a trampoline - this applies equally to the mattress and the divan base.
Never Smoke in Bed!