• We strongly recommend the use of a good quality cotton or wool-faced mattress protector under your bed linen to protect your mattress from spills and stains and to promote hygiene - avoid plastic based non-breathable types or any other form of plastic sheeting as this will tend to trap condensation and risk potential mould growth.
• Failure to use a mattress protector could invalidate the guarantee.

Cleaning

• Clean your bed every other month with a soft brush to keep it clear of dust and fluff - avoid the use of a vacuum cleaner as this may unduly disturb the upholstery fillings.
• Treat stains and spills immediately using dry towels or paper towels. Do not use detergents or chemical cleaners as this may bleach or disintegrate the fabric.

• Most people tend to sleep in the same position on their mattress every night. Body impressions are therefore a normal and natural occurrence in your mattress and a positive indication that the generous amount of comfort fillings used in Hypnos mattresses and toppers are conforming to your body’s unique shape, weight and sleeping pattern.
• These comfort fillings will settle and dip in the area where you sleep, which can sometimes leave a ridge in the centre of the mattress (which may be more noticeable in larger mattresses), but which does not impact the comfort or support of the mattress.
• Your mattress must be rotated and turned as indicated to minimise body impressions.
• Shake and plump a topper at the same time as rotating and turning your mattress to minimise body impressions

Rotating and turning over the mattress and topper periodically will encourage the upholstery fillings to settle more evenly. Failure to follow the turning instructions will result in excessive dips in the upholstery filling. It is necessary for you to rotate and turn your mattress (if you have a turnable mattress) once a week for the first 3 months of use, and thereafter with the seasons.

• No Turn and Pillow Top mattresses are designed to be single sided so you should turn them from head to foot only. 
  • For No Turn mattresses, simply rotate your mattress end-to-end once a week during the first 3 months and thereafter with the seasons.
  • Pillow Top mattresses require the rotation of your mattress end-to-end once a week during the first 3 months, and thereafter with the seasons. The nature of the pillow top design means the mattress surface will have deeper body impressions as the mattress settles. This is expected and will not affect your comfort.
• In the case of zip and link mattresses, please unfasten the mattresses before turning or rotating.
• Warning – You should not attempt to turn or rotate the mattress by yourself. We recommend that you seek assistance. Apart from the risk of personal injury to yourself, you also risk damaging the pocket springs should you bend or roll the mattress. This would invalidate the guarantee.
• Warning – Do not use the handles to lift or carry the mattress. The sewn-on handles are intended to help rotate and position the mattress while lying flat on the divan base. Handles sewn to a mattress are not designed to support the full weight of the mattress, and you would risk damaging the border upholstery. This would invalidate the guarantee.

It is important to let your mattress breathe to allow body moisture to dissipate.

Air your mattress on a weekly basis – simply leave the bed linen turned back for a few hours each time and allow air to circulate around and through the mattress.

Clean your bed every other month with a soft brush to keep it clear of dust and fluff - avoid the use of a vacuum cleaner as this may unduly disturb the upholstery fillings.

Treat stains and spills immediately using dry towels or paper towels. Do not use detergents or chemical cleaners as this may bleach or disintegrate the fabric.