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here are some of our faqs to help you

If you have a question which is not listed, please do get in touch with us and we'll do everything we can to help.

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How do I choose the right bed?

The average person spends about a third of their life in bed, so it’s essential you choose the right mattress for your needs. When it comes to selecting your bed the mantra ‘try before you buy’ has never been truer, but it’s surprising how many people don’t actually do this. Wherever possible you should visit the Hypnos showroom or one of our retailers and test out a range of beds to see if you like your mattress firm, medium or even super soft. If you’re sharing the bed with a partner, try them out together – what suits one person won’t necessarily suit another, but finding out what works for both of you is the first step towards a great night’s sleep.

Find out more about how to choose the right bed

Can I purchase a new mattress to use on an existing divan base?

The Sleep Council recommends you buy a divan base and mattress together because the two are designed and manufactured to complement one another in terms of support. Do not use a new mattress with an old divan base or an old bedstead, which incorporate a sprung-system (either metal springs or sprung slats) – an imperfect base, with a worn and tired sprung-system, will provided a reduced level of support and could result in premature wear and invalidate the guarantee.