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Please contact your local retailer for expert advice to help you select the right Hypnos mattress that provides the best comfort and support for your body. They will also help you design and personalise the look of your new bed. If you have a query regarding an existing Hypnos product or order then please contact the retailer you purchased it from, who will be happy to help.

princes risborough showroom

Longwick Road, Princes Risborough, HP27 9RS, UK

  • Monday - Thursday: 9.00am to 5.00pm
  • Friday - Saturday: 9.00am to 4.00pm

  • Closed Bank Holidays

general enquiries & customer service

email: sleep@hypnosbeds.com

  • Opening Hours:
    Monday - Thursday: 9.00am to 5.00pm
  • Friday - Saturday: 9.00am to 4.30pm
  • Closed Bank Holidays

    Switchboard: 01844 348200
O6 showroom@2x

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If you have any questions, feedback or or simply have an idea you would like to share with our team, then we would love to hear from you.

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We will always treat your personal data with respect, with details available on our website at www.hypnosbeds.com/uk/privacy-policy

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for everything else you may wish to contact us about

retailer trade enquiries

Switchboard: 01844 348 200

Sales office opening times:

  • Monday - Thursday: 9.00am to 5.00pm
  • Friday - Saturday: 9.00am to 4.00pm
  • Closed Bank Holidays

press & influencer enquiries

01217 133 845 hypnos@brightconsultancy.co.uk

For all media enquiries only:

  • For general enquiries please see above.
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Experience hypnos

Visit Our Expert retailers nationwide

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**Whilst some of our retailers carry our core ranges, many have ranges exclusive to them.

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Frequently Asked Questions

If you have a question which is not listed, please do get in touch with us and we'll do everything we can to help.

View all Faqs
How do I choose the right bed?

The average person spends about a third of their life in bed, so it’s essential you choose the right mattress for your needs. When it comes to selecting your bed the mantra ‘try before you buy’ has never been truer, but it’s surprising how many people don’t actually do this. Wherever possible you should visit the Hypnos showroom or one of our retailers and test out a range of beds to see if you like your mattress firm, medium or even super soft. If you’re sharing the bed with a partner, try them out together – what suits one person won’t necessarily suit another, but finding out what works for both of you is the first step towards a great night’s sleep.

Find out more about how to choose the right bed

Can I purchase a new mattress to use on an existing divan base?

The Sleep Council recommends you buy a divan base and mattress together because the two are designed and manufactured to complement one another in terms of support. Do not use a new mattress with an old divan base or an old bedstead, which incorporate a sprung-system (either metal springs or sprung slats) – an imperfect base, with a worn and tired sprung-system, will provided a reduced level of support and could result in premature wear and invalidate the guarantee.